Studio Attendance Policy
Schedule
Lessons will be held weekly with exception of major US Holidays. Summer lessons are required while both the student and the teacher are in town, but with flexible scheduling.
Tardiness
The student will contact the teacher by phone if they expect to be late for a scheduled lesson.
If a student arrives after their scheduled lesson time has begun, the teacher will complete the lesson in the remaining portion of the time slot. Additional time for student tardiness is not guaranteed.
If the teacher arrives after a scheduled lesson has begun, the teacher will give additional time past the time slot to compensate for their tardiness with mutual acceptance of the student's schedule.
Rescheduling
Students needing to reschedule a lesson should let the teacher know at least a week in advance to ensure a time slot.
Students must cancel lessons by phone or email with at least 24 hours notice. Cancellations are considered excused for illness or family emergency. Excused cancellations with sufficient notification will be given a make-up lesson within the month or lesson credit towards the following month. No-shows, or cancellations without sufficient notification will not be given make-up lessons or lesson credits.
The teacher may need to reschedule or cancel a lesson due to illness, family emergency, or performance engagements. In this case, the teacher will provide a make-up lesson within the month or lesson credit towards the following month.
Cancellations
Excused cancellations will be given make-up lessons within the month or lesson credits towards the following month. If a student cannot attend a scheduled make-up lesson, the lesson will be considered forfeited. Make-up lessons are not guaranteed and are subject to availability. If a make-up lesson is not possible, a lesson credit will be applied toward the following month.
Make-Up Lessons/Lesson Credits
Students should consult with the teacher if they are considering discontinuing lessons to make sure there are not areas that can be resolved. If the student still decides to discontinue lessons, one month's notice is required. The lessons remaining in that month will be finished out, or held for 6 months as credit in case of return. There are no refunds for withdrawals.